As part of our Community Mediation Program, Resolve assists people in workplaces resolve their conflicts.

Conflict is the workplace is very difficult.  It has a direct effect on everyone’s enjoyment of their work, their productivity and in some cases promotion within the company.  It is often difficult to work with people that we are experiencing conflict, for many different reasons.  It directly affects those that work with us and those that we work for. 

Through mediation, all parties involved in the conflict have the opportunity to be heard by the other party and to hear them as well. When conflict erupts, people can say things or do things to continue the conflict and mediation assists in stopping this escalation from occurring. Parties learn why the other person is doing or saying what they are and how their actions affect others. The goal of a mediation is to come up with an agreement where the parties have decided what is important to them and what will assist them in working together on a daily basis.

This program is funded through United Way and Region of Waterloo.